Samantha Ervin

Samantha Ervin is the Customer Experience Manager at Pella Kansas City, focusing on ensuring exceptional customer service throughout every stage of the customer’s journey. She leads Field Installation across the Replacement, Trade and Commerical segments. With a strong background in customer service, conflict resolution and compliance management, Samantha brings a wealth of knowledge and experience to the role. She is a trusted resource for both client and team members, dedicated to resolving issues efficiently and effectively.